Advisory & managed services

Incident Response Retainer

Pre-negotiated incident response with guaranteed response times, so a breach isn’t also a vendor search.

Pre-negotiated
Contract signed before you need it
Hours
Guaranteed response SLA

Guidance & support

In plain terms Retainer

What this is

Pre-negotiated incident response with guaranteed response times, so a breach isn’t also a vendor search.

Why it can hurt you

Negotiating an incident response contract during an active breach costs precious hours you don’t have.

Guidance & support

Why it matters to you Retainer

The problem

Negotiating an incident response contract during an active breach costs precious hours you don’t have.

Hours saved at the worst possible time

Response starts immediately instead of after a contract negotiation.

Predictable incident cost

Retainer pricing instead of crisis-rate emergency billing.

Guidance & support

How we do it Retainer

Readiness assessment

IR plan, contacts, and toolsets reviewed and gap-filled before an incident occurs.

Guaranteed response SLA

Contractually defined time-to-first-response the moment you call.

Full incident lifecycle support

Containment, eradication, recovery, and post-incident reporting under one engagement.

Guidance & support

What we typically find Retainer

No pre-negotiated IR contract

First incident becomes a vendor-selection exercise mid-crisis.

Untested incident response plan

IR plan exists on paper but has never been exercised.

The team you would have hired.

Senior judgement on tap: strategy, board reporting, and someone to call at 2am.

Guidance & support

What lands on your desk Retainer

IR readiness report

Gaps in current plan, contacts, and tooling identified ahead of time.

Post-incident report

Root cause, timeline, and remediation guidance after any real engagement.

Guidance & support

What you get out of it Retainer

Hours saved at the worst possible time

Response starts immediately instead of after a contract negotiation.

Predictable incident cost

Retainer pricing instead of crisis-rate emergency billing.

Guidance & support

Step by step Retainer

1. Readiness assessment

IR plan, contacts, and toolsets reviewed and gap-filled before an incident occurs.

2. Guaranteed response SLA

Contractually defined time-to-first-response the moment you call.

3. Full incident lifecycle support

Containment, eradication, recovery, and post-incident reporting under one engagement.

Find out what we would find.

A scoping call is thirty minutes, costs nothing, and ends with a fixed price and a date. If we are not the right people for the job, we will tell you that too.